Privacy Policy

1. Information We Collect

We collect information you provide directly, including:

• Account information: name, email address, company name, country
• Vendor data: company registrations, VAT numbers, contact details
• Document uploads: CR certificates, VAT certificates, invoices
• Usage data: features used, pages visited, actions taken

2. How We Use Your Information

• To provide and improve the Service
• To process vendor registrations and approvals
• To send notifications and product updates
• To comply with legal obligations
• To detect and prevent fraud or abuse

3. Data Storage and Security

Your data is stored on Supabase-hosted infrastructure. We use 256-bit AES encryption for data at rest and TLS 1.3 for data in transit. Access to your data is restricted to authorized personnel only.

4. Data Sharing

We do not sell your data. We may share data with trusted service providers who assist in operating the Service (e.g., email delivery, payment processing) under strict confidentiality agreements.

5. Cookies

We use cookies to maintain your session and preferences. You can control cookies through your browser settings. Disabling cookies may limit certain features of the Service.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Export your data in a portable format

7. Data Retention

We retain your data for as long as your account is active. Upon account deletion, we will remove your data within 30 days, except where retention is required by law.

8. Contact Us

For privacy inquiries or to exercise your rights, contact our Data Protection team at privacy@vendorospro.com.